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Crosswater Wisp Concealed Thermostatic Shower Valve with 2 Way Diverter

Rated 5.00/5 from 2 customer reviews

RRP £479.00 save 28%

£342.99

Estimated delivery 3-7 working days Help?

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What's great about it?

  • Stylish thermostatic valve to control two outlets
  • Ceramic disc technology makes the valves easy and smooth to use
  • Built in safety controls to protect you and your family from accidental scalding
  • Easy to clean and maintain
  • 15 year manufacturers guarantee

Read full product description

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Description

Crosswater Wisp Concealed Thermostatic Shower Valve with 2 Way Diverter


This timelessly stylish concealed 2 way diverter shower valve is a triumph or practicality. And yet, the flat headed handles of the Wisp design still have a massive impact in terms of style too. So while the curvy dials perhaps have the greatest impact on its overall look, you can still see that it has been made from solid brass and finished in chrome. Never sacrificing sophistication for durability or vice versa.

Using its two way diverter, you gain the ability to comfortably switch your water flow between one outlet to another. Meaning you can use your pre-set temperatures to control both your shower and your bath. All safe in the hands of the system's automatic cutoff point at 42°C.

Features:
• Two outlet thermostatic shower valve with two dials - one to control the water flow and divert water to your two outlets, and one to control the water temperature
• Ceramic disc technology for smooth control and a drip-free outlet
• Available in portrait orientation only
• Automatic shutdown if hot or cold water fails
• Temperature limit at 42°C, which can be increased or decreased upon installation
• Made out of solid brass with a durable chrome plated finish
• Fully serviceable from the front for easy maintenance
• Suitable for high pressure systems only - minimum 1.0 bar required
• WRAS approved to TMV2
• 15 year manufacturer's guarantee

Dimensions:
• Portrait: W120 x H215mm
Specification
Product Code WP1500RC
Type Concealed Shower Valves
Brand Crosswater
Brand Range Crosswater Wisp
Minimum Water PressureMore information 1
Finish Chrome
Number of OutletsMore information 2 Outlets
Material Brass
Shape Curved
Style Modern
Temperature Control Thermostatic
Mounting Type Wall Mounted
Handle Type Round, Dual Control
Orientation Portrait
Cartridge TypeMore information Ceramic Disc
Popular Features WRAS Approved
Width (mm) 120
Height (mm) 215
GuaranteeMore information 15 Years

Your water pressure depends on your home's water system. It’s important to consider water pressure when buying a new tap or shower. Buying a product with a minimum water pressure that’s too high for your home will result in poor performance.

- With a combi boiler you can usually expect between 1 and 2 bar

- With a gravity system (cold water tank in attic) you may have as little as 0.1 or 0.2 bar upstairs, and perhaps 0.5 bar downstairs

- With a high pressure unvented system (hot water cylinder, no cold water tank) you will generally have between 1 and 3 bar

You can install an item with a low minimum pressure rating on a high pressure system, but avoid installing an item with a high minimum rating on a low pressure system! Read our guide to water pressure to learn more.

This indicates how many water outlets you can pair with your shower valves. Choosing valves with more outlets will give you flexibility over the number of products you can add to your shower. 

Each outlet from your shower valve will divert water to the section of your shower that needs it, so each extra outlet allows you to add another product. For example: with 1 outlet you could have just a fixed shower head. 2 outlets will allow you to have a fixed shower head and shower handset. 3 will allow both of these with the addition of a body jet.

Taps use either a ceramic disc cartridge or a rubber compression washer to control flow. Rubber washers will naturally wear down with use, and the tap handle will require more and more rotations to turn on or off. On the plus side, it's very easy to replace a rubber washer and they're available everywhere.

Ceramic disc cartridges need only a 90-degree rotation to fully open or close, and the 2 ceramic plates are incredibly hard-wearing and resilient. They're more expensive to make, but they allow for a huge range of designs, easy operation and simple maintenance if needed.

Whilst it is rare for a ceramic cartridge to need replacing, you may very occasionally need to remove and rinse the cartridge if grit or debris within the water system is preventing the 2 plates from closing properly. Much like replacing a rubber washer, this is a quick and easy job, and will ensure many years of use.

Guarantee

Please note that these guarantees are provided by the manufacturer, and will be subject to individual terms and conditions, for example avoiding abrasive bleach-based cleaning products.

If you need further info about a specific manufacturer's guarantee, please contact our team.

Delivery Costs

COVID-19 Update (April 2021)

Status:

  • Our website, warehouse and all courier partners are open and fully operational
  • Our customer service and sales teams are available via email and live chat
  • Stock availability for some items displaying a lead time (e.g. 3-7 days) or backorder date (e.g. Delivery from [date]) is occasionally falling short, and we would like to sincerely apologise if you are affected. We advise ordering 'In Stock' lines if you are working to very tight deadlines. Please see our note below.

Read our full Covid-19 statement here.


FREE DELIVERY on orders over £500 to most of the UK.

- Orders over £500 receive FREE standard delivery to mainland UK

- Orders under £500:

For orders under £500, the charge* for a standard delivery is displayed on every product page just under the 'Add to Basket' button, and is dependent on the size of the item. We also offer premium options such as next day, AM and weekend deliveries for In Stock items at an additional cost. 

* Additional surcharges will usually apply to some areas of Northern Scotland and Scottish Isles, Channel Islands and Northern Ireland; and also to some areas of mainland UK for large, fragile items that are sent by specialist transport. Surcharges are displayed in the checkout, prior to confirmation, or you can enter your postcode under the delivery tab on any product page to see all available options and costs to your address for that particular item. You will only pay a single charge regardless of how many products you buy.


How Long Will It Take?

Of the 5,000+ products we offer, around 2,000 lines are ready for immediate dispatch directly from our warehouse - these items are labelled as ‘In Stock’ or ‘Next Day Delivery.’

Other items will show an estimated lead time, such as 2-4 or 3-7 working days, and are ordered on-demand from our brand partners right away. This information is shown on each product page throughout the website, as well as in the basket prior to checkout, and in the checkout process itself.

If desired, you will be able to split your order into multiple deliveries during the checkout if they have different lead times.
Items showing ‘Delivery from [Date]’ are available to pre-order, and will be placed on back-order. There’s no need to worry about double delivery costs: any pre-order products in your basket will be split from your main delivery free of charge, therefore will not hold up your main order. These will be delivered as soon as they arrive in our warehouse.

We are currently seeing reduced accuracy with the stock information we get from our brand partners as well as unexpected delays to stock arriving in the UK. Although we are still meeting the vast majority of these lead times, we advise ordering 'In Stock' items if you are working to tight deadlines. We guarantee that we are doing everything in our power to minimise any delays, but we ask for your understanding about the impacts of Covid-19 and Brexit on our supply chain.

Our sales team are happy to specifically check any products not displaying as 'In Stock' - simply open a Live Chat with us or pop us an email.


How Will I Know When To Expect Delivery?

Small Item Orders (eg. taps, accessories, shower fittings, mirrors, mirror cabinets and radiators)

If your order is parcel-sized, we will ship it out when it is ready and send you a dispatch email. The majority of our small orders ship via DHL, and with this you will receive a 1-hour time-slot on the morning of your delivery for convenience, as well as the option to re-arrange or leave safe with a neighbour etc.

Large Item Orders (bath, basin, toilet, shower enclosure, furniture etc)

Large or bulky items are carefully inspected, and placed securely on a pallet or within a specialist fragile delivery vehicle (unless you're local - then we might use our own vehicles). We'll email you to let you know your goods have left us. Within this dispatch email you'll find everything you need to know about fragile deliveries.

Before delivery, the delivery provider will contact you to arrange a suitable delivery day. Please ensure you leave us the best contact number for yourself.

Please note, the driver will not be able to take the items in to your property, so we recommend that you have able-bodied people at your delivery address to help receive your goods if you have ordered large or heavy items. The driver will wait for 15 minutes for you to check for any signs of damage. Please notify us of any transit damage either on the delivery note, or if there isn't time to check the items thoroughly upon delivery then within 48 hours of receipt. This does not affect your statutory rights with regards to manufacturing defects and faults.

Please note: if you arrange a delivery time and you aren't there when the delivery team turn up, there will be a re-delivery charge of £30 payable.


Can I Collect My Order Instead?

Due to the current situation regarding Covid-19 we are unable to offer collections from our warehouse at this time.


International Delivery

We deliver small items (taps, shower fittings, accessories, small kitchen sinks, mirrors etc.) to most of Europe. You will be informed if any of the items in your basket are not able to be sent to your country during the checkout process.

If your country is not listed, or if you want to order a larger item, we may still be able to help. Please get in touch with us via email or live chat.


Returns & Exchanges

For unwanted items we offer 90 days for a credit note, and 30 days for a refund. Please note that there are a few items we are unable to take back, including some special finish taps and showers, toilet seats that have been opened, and bespoke orders. See our full returns policy.

We now offer a collection service for unwanted items. This is particularly useful for fragile, bulky items that are difficult to transport. Unwanted items can be collected at a convenient time and place via our own transport partners, typically within a 1 or 2 hour window. This is a chargeable service - for full details, please see our returns policy.


 

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Products with estimated delivery dates take a little longer to get to you safely and are not available for next day delivery.

We will do our utmost to meet these estimates, although we recommend you do not book an installer until you have received and checked your order.

If you are in a hurry, view similar products available for next day delivery.