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Free Phone Consultations

Free Phone Consultations

Are you stuck on choosing the right products?
In need of some extra technical details?
Or just want to have a natter about bathrooms?
We can help.

 

Planning the perfect bathroom can be daunting, with so many options to choose from and questions to ask yourself. Can I fit a bath and separate shower in my space, what’s a rimless toilet, and is it wrong to mix brushed brass with polished chrome?

We offer a free consultation call to get the answers you need to progress your project. It’s easy to book online using the form below.

How it Works

Step 1

Select the consultation type below to book your 30 minute slot

Step 2

You'll receive confirmation of your appointment via email

Step 3

Your bathroom expert will call you to discuss your project and help wherever they can

Step 4

Your consultant will follow up afterwards to discuss the next steps

FAQs

Your Experience

Possessing little knowledge in this area I was stuck scrolling through sites unsure of exactly what I needed to order for my plumbers to be able to do the work. I booked a call with Stuart who was friendly, helpful and very knowledgeable. He advised me on the best way to proceed.

Simply the best telephone consultation I have ever had – polite, cheerful, informative! I felt like I was talking to a friend!

Scott was easy to talk to, he understood the problems I had and came up quickly with a solution and good advice to allow me to fully understand what I was about to buy.

Book a Consultation

Pre-Sales

Book your call to get the answers you need to finalise your new bathroom order.

Appointments available Wednesdays and Fridays.

After-Sales

If you’ve already placed an order but need to discuss something, book a slot with our team to chat through in detail.

Alternatively check out our Live Chat option for an immediate response – and we’ll happily give you a call if you prefer to speak on the phone.

Our Bathroom Experts

Scott Thompson

Scott Thompson

What sort of help can you offer during a consultation call?

I am able to offer help and advice on compatibility of the items we sell, make recommendations to fit people's budgets, and answer any technical queries that people may have.

What are you most passionate about when helping a customer?

I really like when I can help guide the customer from the start to finish of their project, working with them to ensure that their project is exactly how they would like it and they have everything they need.

Helen Davison

Helen Davison

What sort of help can you offer during a consultation call?

I can provide expert customer service advice, whether you have a faulty or damaged item, you are chasing an order, wish to make a return or have any other after sales queries. I can be on hand to provide a resolution in an effective way with that human touch.

What are you most passionate about when helping a customer?

I am passionate about helping our customers to get the resolution they require in a helpful and efficient manner when looking for advice or when things don't quite go to plan!

Karol Sobierajczyk

Karol Sobierajczyk

What sort of help can you offer during a consultation call?

I am always happy to help with any issues related to the products that have been received and provide advice on how to resolve problems that may occur.

What are you most passionate about when helping a customer?

Resolving difficult situations our customers can find themselves in following or during the delivery of their orders and making sure our customers are satisfied with the products they purchased.

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