Skip to navigation Skip to content

Can I choose a delivery slot?

When checking out on our website, you may be offered next day, weekend and morning delivery services (depending on what is being ordered and where it’s being delivered to).

Deliveries of small (S) and medium (M) items are usually delivered by DHL Parcel UK, Royal Mail or Evri. These couriers will send you SMS/email updates (including a 1-hour delivery slot), and will allow you to re-arrange with them directly if the delivery time isn’t suitable.

Deliveries of large (L) and extra large (XL) items are usually delivered by either BJS, Violet Logistics or Fortec. Our specialist delivery partners will contact you prior to delivery (either by email, SMS or telephone call), and it is normally possible to arrange an alternative delivery window with them directly. Please note that delivery windows are estimates and may vary on the day due to factors outside of our control.

Was this article helpful?


Related FAQs

Can't find what you're looking for?

Sales & Product Advice Team

Need advice or help with a new order? Our sales team are here to help. Give them a call on 01202 612 800, 9:30am - 4pm, Monday to Friday.

Email Sales

Opening Hours
Mon - Thurs: 8am - 8:45pm
Friday: 8:30am - 4:45pm
Saturday: 9am - 4:45pm

Customer Service Team

Need help with an existing order? Our customer service team are on hand to help with any queries or issues.

Email Customer Service

Opening Hours
Monday - Thurs: 8am - 5pm
Friday: 8:30am - 4:45pm
Saturday: 9am - 4:45pm

Our buying guides will help you choose your new bathroom with confidence.

View Buying Guides

Our bathroom design guides cover everything from modern & traditional styles to choosing the correct finishes and fun storage ideas.

View Interior Guides

We’ll take you through all the vital knowledge required to complete the job yourself.

View How To Guides

Rated as "Excellent"

All of our reviews are verified via independent review site Trustpilot, so you can be assured every comment is from a real customer and their feedback is genuine.

We can plan & design your dream bathroom

Our expert bathroom designers can help you create your perfect space using 3D design software and photorealistic visuals.

Book a free phone consultation

If you're not sure how to begin your new bathroom journey, speaking to one of our experts can help kickstart your project and guide you through the process from start to finish.

Product Care Information

Check out our Product Care Hub, with handy guides on how to look after your stuff including the best cleaning methods and materials. 

Back to top