About Drench, and What “Luxury” Really Means
Spend Nothing, Save Money, and Be Happy (With our Blog)
Many of our favourite products are available for next day delivery. You can also choose weekend and timed slots to suit your busy schedule. Some of our more exclusive products tend to take a little longer, but we're usually talking about days rather than weeks or months.
Each product shows a delivery estimate on its page so you know exactly what to expect. That way you can rule out that bespoke copper countertop basin before you fall in love with it - your installer is coming at the weekend after all.
No catches, no explanations, if you’re not happy with your purchase then our customer service team will move mountains to put a smile back on your face. Though if you’re not a fan of superhuman feats of strength then they’re also happy to refund your unused, as-new item within 30 days of purchase, or exchange it within 90 days of purchase.
- Quality items with long guarantees
- Luxury, design-led products that earn their price tags
- Customer service that is genuine, helpful, and 100% human
- Well-stocked warehouses for speedy delivery
Choosing a bathroom is tough. There's the seemingly simple task of choosing items that work well together. And then there's those technical questions - slotted versus unslotted wastes, overflow fillers, water pressure...the list soon stacks up. You're bound to have questions, and probably quite a few. Lucky then, that behind the glossy facade of our website there resides real, tangible, knowledgeable and downright lovely people, ready and waiting to help you every step of the way.
Call us, live chat with us, pop us an email - however you want to do things, we're here and happy to help you create that bathroom you've always dreamed of.
The bathroom of your dreams, from Drench.
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