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Hello, dream bathroom...

  • About Drench, and What “Luxury” Really Means

     
    What does luxury mean to you?

    We’ve sold luxury bathrooms for all budgets for over 30 years, starting with enormous showrooms before embracing the benefits of online shopping. In that time we’ve learnt that there’s absolutely no difference between ‘luxury’ and ‘usefulness’, things either make you happy and improve your life, like pizza; or, they don’t, like one of those showers that seem to only do either ‘arctic’ or ‘lava’ no matter how softly you nudge the temperature dial or shriek.

    We say no one should start their day with anything other than a smile and a clear head.

    Having a home that makes you love every morning might feel out of reach - a reward for the rich or lucky - but the only barrier is the weird belief that leisure isn’t necessary or that luxury means expensive. Leisure is essential, our prices are the fairest you’ll find, and ‘luxury’ simply means ‘better’.

    Don’t Settle for Anything Less than “I Love It”

    Don’t settle for anything less than the best. Start with having a bathroom you love - we reckon it's the most important room in the home (we would say that).

  • Spend Nothing, Save Money, and Be Happy (With our Blog)

     
    Spend nothing, yet save money - honestly how many online stores can promise that? Are we crazy? 

    The secret to being happy is being in a happy place, and we want to help you surround yourself with a home that fills you head-to-toe with joy. You’re a busy person though, and there’s a lot to research, so we regularly write guides which cost you nothing.

    They teach, entertain, and inspire, all with the goal of ultimately saving you oodles of money. It’s a win win: you discover how to make your life better, and we bring the things you’ll need to do it.

    Feel free to enjoy our tasty library of guides covering everything from:
     
    And a whole lot in-between.

Not your average independent retailer


  • Speedy Delivery, Easy-Peasy Returns

    We're super speedy

    Many of our favourite products are available for next day delivery. You can also choose weekend and timed slots to suit your busy schedule. Some of our more exclusive products tend to take a little longer, but we're usually talking about days rather than weeks or months.

    Each product shows a delivery estimate on its page so you know exactly what to expect. That way you can rule out that bespoke copper countertop basin before you fall in love with it - your installer is coming at the weekend after all. 

    Let's make it all better

    No catches, no explanations, if you’re not happy with your purchase then our customer service team will move mountains to put a smile back on your face. Though if you’re not a fan of superhuman feats of strength then they’re also happy to refund your unused, as-new item within 30 days of purchase, or exchange it within 90 days of purchase.

     

     

  • Shop at Drench to enjoy:

    - Quality items with long guarantees
    - Luxury, design-led products that earn their price tags
    - Customer service that is genuine, helpful, and 100% human
    - Well-stocked warehouses for speedy delivery
     

    Speak to an expert

    Choosing a bathroom is tough. There's the seemingly simple task of choosing items that work well together. And then there's those technical questions - slotted versus unslotted wastes, overflow fillers, water pressure...the list soon stacks up. You're bound to have questions, and probably quite a few. Lucky then, that behind the glossy facade of our website there resides real, tangible, knowledgeable and downright lovely people, ready and waiting to help you every step of the way.

    Call us, live chat with us, pop us an email - however you want to do things, we're here and happy to help you create that bathroom you've always dreamed of.

    The bathroom of your dreams, from Drench.

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